2024 Service Crew Volunteer Application Now Open! 

Posted By: Melissa Webb Event Updates,

Are you ready to become a Yellow Hat and join the Service Crew at the ACCT Conference? Here's your chance to be a part of an exceptional team that provides outstanding customer service and ensures an unforgettable experience for conference attendees.

Why are Service Crew members called Yellow Hats?

The name "Yellow Hats" was inspired by the bright yellow hats worn by Service Crew members during the ACCT Conference. This highly visible color symbolizes their readiness to offer top-notch assistance and support to all attendees.

How do I apply for Service Crew?

You can apply here

What are the benefits of volunteering on Service Crew?

Being a Yellow Hat comes with fantastic perks! Check out the benefits:

  • 50% discount off the conference registration fee

  • Opportunity to volunteer for a Pre-Conference Session (first-come, first-served basis; one Yellow Hat per session)

  • Exclusive volunteer social event at the conference (a chance to meet ACCT Staff, Board Members, and year round Volunteers!)

  • Eligibility to apply for the ACCT Conference Work Group after serving on Service Crew for one conference (subject to availability)

What is expected of me if accepted to Service Crew?

As a Yellow Hat, we expect the following from you:

  • Respond to pre-conference communications promptly

  • Attend mandatory trainings (hours served count towards the requirement)

  • Fulfill the required hours to receive the 50% discount (details provided in the Service Crew contract during the application)

  • Punctually show up for your shifts wearing your Yellow Hat

  • Provide exceptional customer service to all conference attendees

I still have questions about Service Crew. Who do I contact?

We are here to help! Feel free to reach out to us at servicecrew@acctinfo.org for any inquiries regarding serving on the Service Crew. Please keep in mind that we are volunteers just like you, and our commitment extends beyond ACCT. While we'll respond as quickly as possible, for immediate assistance, you can contact events@acctinfo.org.

Don't miss this opportunity to be a part of the energetic and dedicated Yellow Hats. Join us in making the ACCT Conference a resounding success! Apply for the Service Crew today and be a valuable part of our team.