Aerial Adventure Tour Guide

Seasonal,


Position Aerial Adventure Tour Guide
Organization NW Adventures and Sheet'ka Treetop Adventures
City Sitka
Country USA
State/Province/Region Alaska
Primary Category
Seasonal
Type of Position
Part-Time
Salary $19.00 - $21.00 / hour
   
How to Apply / Contact Please send your resume or letter of interest to Nate Pfefferkorn at Nate@teamsynergo.com or go to https://www.sheetkatreetopadventures.com/careers to fill out our online form. 

Description & Details:

Sheet’ka Treetop Adventures is an inclusive community of people working together in the outdoors using “Aerial Adventure” as a tool for fun, growth and change. As a part of the NW Adventures family of adventure companies, co-owners Erik and Jennifer Marter (alongside many others) have launched adventure companies that invite each guest to enjoy the natural environment, engage in new challenges and make memories with friends and loved ones.

 
We do this by having an excellent staff, a well-maintained tour and creating a welcoming environment where everyone feels safe.

The Role

The Aerial Adventure Tour Guide is a seasonal (April to October) position that is responsible for delivering physically and emotionally engaging adventure tours on our challenge course while demonstrating excellent customer service by acting with a “guest comes first” attitude. Guides connect and respond to the needs of guests while following all operational policies and safety procedures to minimize risk and ensure quality program delivery in a manner consistent with Sheet’ka Treetop Adventures policies and values.

Your Responsibilities

  • Co-lead adventure tours on the aerial adventure course, provide an interactive and enjoyable experience for guests; be comfortable leading groups ranging in age from children to older adults.
  • Properly fit, train, and monitor guests in the use of all personal protective equipment.
  • Create a fun and safe work environment. Set the mood of the company and guest experience by reflecting a positive enthusiastic tone.
  • Effectively lead guest activities to ensure an engaging, informative and inspiring experience.
  • Additional duties as assigned by supervisor
  • Complete daily opening and closing of the program and support areas.

Supervisory Responsibilities:

  • This position does not supervise other staff.

Experience and Education Required:

  • Previous experience in a customer service role preferred
  • Previous experience with ropes/challenge courses or other outdoor recreation activities preferred.
  • CPR and First Aid certification required. (Will provide if you don’t have it!


Knowledge, Skills and Abilities Required:

  • Pleasant, enthusiastic, and fun demeanor.
  •  Interest in providing the best guest experience possible.
  •  Ability to learn new skills quickly.
  • Able to give clear, concise instructions to groups of people regarding rules, equipment usage and safety concerns.
  • Willingness and ability to work with a variety of age groups and backgrounds.
  • You need to be legally able to work in the United States and pass a background investigation.

Work Environment:

  • The work environment of the job requires employees to work both outside in heat/cold, wet/humid, and dry/arid conditions
  •  Some of the job will occur at heights exceeding 50 feet.

Physical Requirements:

The physical demands described here are representative of those an employee must meet to successfully perform the essential functions of the job:

  • Requires sitting, standing, squatting, stooping, twisting, and the ability to lift/carry 40+ lbs. 
  • After training, employees must be able to rescue a 250lb person from up to 100 feet above the ground using a variety of rescue techniques.


Equal Opportunity Statement:

NW Adventures is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation because of age (40 and older), race, color, national origin, ancestry, religion, sex, pregnancy (including childbirth, lactation, and related medical conditions), physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status, or any other status protected by federal, state, or local laws. The Company is dedicated to the fulfillment of this policy regarding all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment.