Adventure Operation Manager

Posted By: Cody Derrick Operations,


Position Adventure Operation Manager
Date Needed 05-01-2025
Organization ACE Adventure Resort
City Oak Hill
Country US
State/Province/Region WV
Primary Category
Operations
Type of Position
Full-Time
Education Requirements
High School / GED
Salary commensurate w/exp
How to Apply / Contact Send Resume to HR@aceraft.com 


Description & Details:

Primary Responsibilities/Essential Job Duties:

We are seeking an outdoor professional to manage our Adventure Operations department. This includes all of our land-based and flat-water activities. These include our zip line course, aerial adventure park, rock climbing sites, high ropes course, mud course, paintball course, mountain bikes, flat-water kayaks, stand-up paddleboards, and pontoon boats.

DUTIES AND RESPONSIBILITIES:

  • Strategically organizes, develops, schedules, and supervises day-to-day operations of the entire facility.
  • Schedule/assign trip staff daily
  • Maintains all logs, files, reports, communications, and electronic data relating to safety inspections, incidents, maintenance reports and any other general daily reports
  • Maintains high standards of cleanliness throughout the facility including towers, check-in areas, platforms, facility grounds and all surrounding areas
  • Ability to engage customers and resolve any customer complaints.
  • Budget facility supplies costs by conducting inventory and overseeing ordering process
  • Maintain certifications of all adventure guides
  • Other duties as assigned.

QUALIFICATIONS:

  • Must be at least 18 years old (minimum age).
  • Excellent leadership, sales, and supervisor management skills. Must be innovative and self-motivated.
  • Excellent organization and communication skills and ability to perform a wide variety of tasks during busy, sometimes stressful times.
  • Must maintain a high level of professional appearance and demeanor.
  • Must be in good physical condition
  • Must be able to work most weekends and holidays.
  • Willing to work in all weather conditions.
  • Communicate effectively and display excellent customer service skills.