Adventure Operation Manager
Date postedJanuary 31, 2025
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Description & Details:
Primary Responsibilities/Essential Job Duties:
We are seeking an outdoor professional to manage our Adventure Operations department. This includes all of our land-based and flat-water activities. These include our zip line course, aerial adventure park, rock climbing sites, high ropes course, mud course, paintball course, mountain bikes, flat-water kayaks, stand-up paddleboards, and pontoon boats.
DUTIES AND RESPONSIBILITIES:
- Strategically organizes, develops, schedules, and supervises day-to-day operations of the entire facility.
- Schedule/assign trip staff daily
- Maintains all logs, files, reports, communications, and electronic data relating to safety inspections, incidents, maintenance reports and any other general daily reports
- Maintains high standards of cleanliness throughout the facility including towers, check-in areas, platforms, facility grounds and all surrounding areas
- Ability to engage customers and resolve any customer complaints.
- Budget facility supplies costs by conducting inventory and overseeing ordering process
- Maintain certifications of all adventure guides
- Other duties as assigned.
QUALIFICATIONS:
- Must be at least 18 years old (minimum age).
- Excellent leadership, sales, and supervisor management skills. Must be innovative and self-motivated.
- Excellent organization and communication skills and ability to perform a wide variety of tasks during busy, sometimes stressful times.
- Must maintain a high level of professional appearance and demeanor.
- Must be in good physical condition
- Must be able to work most weekends and holidays.
- Willing to work in all weather conditions.
- Communicate effectively and display excellent customer service skills.